Shipping Policy – Prospector's Vault

Processing Time
All orders are carefully packaged and typically ship within 1–3 business days of payment confirmation.

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Domestic Shipping (United States)

• Standard shipping: 3–7 business days
• Expedited options available at checkout

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International Shipping

We ship to 28+ countries worldwide. International orders typically arrive within 7–21 business days, depending on destination and customs processing.

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Customs, Duties & Import Taxes

International buyers are responsible for all customs fees, import duties, and taxes imposed by their country. These charges are not included in our shipping rates and are collected by your local customs authority. Prospector's Vault is not responsible for delays caused by customs processing.

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Packaging

Every specimen is individually wrapped and packed with care to ensure safe arrival. We take pride in delivering your piece in the same condition it left our hands.

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Tracking

All orders include tracking. You will receive a tracking number via email once your order ships.

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Shipping Insurance

Shipping carriers may include limited coverage. For higher-value items, we strongly recommend selecting additional shipping insurance at checkout for full protection against loss or damage in transit.

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Lost or Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos and we will work to resolve the issue.